Healthcare’s Most Overlooked Bottleneck: The Front Desk

How AI is streamlining patient access, reducing front-desk burnout, and driving measurable revenue in specialty care practices, without adding staff.

Coming in hot: How digital health is reacting as CMMI releases payments, targets & more for the ACCESS model

The program is designed to reward companies for tech-enabled care

Care Still Comes First

Signals from health tech’s race toward scale - without losing humanity

We're entering into the era of the AI doctor

How autonomous AI is reshaping care delivery, not just the back and front office

Roundup: CMS' New Payment Model & A New Podcast, Plus a Q&A on AI in the Clinic

Why Big Tech Still Struggles in Healthcare, and Who Is Finally Making Progress

Roundup: AI Tensions, Longevity Hype, and the Deals Reshaping Healthcare

This week’s news and headlines unpacked, plus a Q&A with Jacquelyn Miller

Should patients have access to medical-grade AI?

Roundup: Are We Designing Connection or Escaping It? AI, Teens, and the Future of Being Human

Why revenue cycle is the first ‘smash hit’ application for AI

RCM is about to hit its fourth - and potentially final phase

The Great Health Insurance Recalibration

From GLP-1 pricing to cash-pay care, the system is shifting toward a leaner, consumer-driven future — one that rewards those who rethink what insurance is for.

Roundup: In an Era of AI, Should We Train More Doctors?

This week’s news and headlines unpacked, plus a Q&A with Rushika Fernandopulle

The path to patient-facing AI? Follow Waymo’s lead

5 principles for patient-facing AI, according to top clinicians